{"id":59,"date":"2020-10-26T16:20:59","date_gmt":"2020-10-26T16:20:59","guid":{"rendered":"https:\/\/easylingo.com\/es2\/?page_id=59"},"modified":"2021-07-14T13:53:30","modified_gmt":"2021-07-14T12:53:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/easylingo.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.3.4&#8243; background_image=&#8221;https:\/\/easylingo.com\/es2\/wp-content\/uploads\/sites\/4\/2020\/11\/hero-bottom.svg&#8221; background_position=&#8221;bottom_center&#8221; custom_padding=&#8221;3px||0px|||&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.7.0&#8243; max_width=&#8221;1370px&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;530px&#8221; custom_margin=&#8221;|1px||auto||&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.3.4&#8243;][et_pb_text content_tablet=&#8221;<\/p>\n<h1><span>Frequently asked<br \/>\n<span>questions<\/span><\/span><\/h1>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1><span>Frequently asked<br \/><span>questions<\/span><\/span><\/h1>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.7.5&#8243; custom_margin=&#8221;60px|||||&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;20px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; inline_fonts=&#8221;Proxima Bold&#8221;]<\/p>\n<h1><span style=\"font-size: 72px;font-family: 'Proxima Bold';font-weight: normal\">Frequently asked<br \/>\n<span style=\"color: #339ccd\">questions<\/span><\/span><\/h1>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#scrollto&#8221; button_text=&#8221;find out more&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.7.5&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#0095da&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_start=&#8221;#0095da&#8221; button_bg_color_gradient_end=&#8221;#1390ae&#8221; button_bg_color_gradient_overlays_image=&#8221;on&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;rgba(255,255,255,0.09)&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;3px&#8221; button_font=&#8221;Proxima Bold|||on|||||&#8221; button_icon=&#8221;%%3%%&#8221; custom_margin=&#8221;20px||||false|false&#8221; custom_padding=&#8221;15px|70px|15px|60px|false|false&#8221; animation_style=&#8221;slide&#8221; animation_duration=&#8221;300ms&#8221; animation_intensity_slide=&#8221;24%&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;rgba(0,149,218,0.43)&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.3.4&#8243;][et_pb_image src=&#8221;https:\/\/easylingo.com\/en\/wp-content\/uploads\/sites\/2\/2020\/11\/tablet-on-a-sofa-2.png&#8221; title_text=&#8221;tablet on a sofa&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.7.0&#8243; custom_margin=&#8221;0px|0px|-102px|0px|false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px|0px|-102px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; scroll_vertical_motion_enable=&#8221;on&#8221; scroll_vertical_motion=&#8221;0|50|50|100|0|0|-0.15&#8243; scroll_blur_enable=&#8221;on&#8221; scroll_blur=&#8221;0|40|60|100|0px|0px|10px&#8221; motion_trigger_start=&#8221;bottom&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;scrollto&#8221; _builder_version=&#8221;4.7.5&#8243; background_image=&#8221;https:\/\/easylingo.com\/en\/wp-content\/uploads\/sites\/2\/2020\/11\/pagecoffee.jpg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;bottom_right&#8221; z_index=&#8221;1&#8243; custom_padding=&#8221;150px||100px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;100px||50px||false|false&#8221;][et_pb_row _builder_version=&#8221;4.7.0&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;bottom_right&#8221; width=&#8221;66%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.3.4&#8243;][et_pb_text _builder_version=&#8221;4.7.3&#8243; custom_margin=&#8221;1px||24px|||&#8221; scroll_vertical_motion=&#8221;0|50|50|100|2|0|-2&#8243; scroll_fade_enable=&#8221;on&#8221;]<\/p>\n<h3><span style=\"font-size: xx-large\"><b>Prior to the purchase<\/b><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_accordion icon_color=&#8221;#0c71c3&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; _builder_version=&#8221;4.9.7&#8243; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;How long does the course take?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221;]We offer courses of various lengths. The courses are comprised of grammar explanations and exercises and take six months, or shorter, to complete at 20 minutes of studying a day. It is also possible to study for longer than six months. Your access to the course depends on the license you purchase. When it comes to one-time purchases, the license is automatically set to three years, after which we can prolong the course for free at your request. On the other hand, if you subscribe, you can use the course for the duration of your subscription.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to purchase a chapter of the course separately?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]No, we offer whole language courses only with a focus on improving one\u2019s language level.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to issue an invoice for the language course?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.9.7&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Yes. If needed, we can issue a tailor-made invoice and send it to you by mail. Make sure to contact us via mail.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What device is the online course going to work on?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">Online language courses work on computers with the following browsers: Google Chrome, Mozilla Firefox, Opera, Safari, and MS Edge. We recommend regularly updating the browsers to the newest version. It is also necessary for javascript and cookies to be allowed in the browser. Mobile devices such as tablets and smartphones are supported by the Android and iOS operating systems. You can download our app for free in Google Play or the App Store under the name <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.easylingo.app&amp;hl=en_US\">EasyLingo: Learn Languages Easily<\/a>. The app is compatible with Android version 5.0 and newer, iOS version 11 and newer. We recommend trying out our free sample lesson.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_button button_url=&#8221;https:\/\/student.easylingo.com\/login?lang=en&amp;regForm=true&#8221; button_text=&#8221;Start for free&#8221; button_alignment=&#8221;left&#8221; button_alignment_tablet=&#8221;&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.7.5&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#0095da&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_start=&#8221;#0095da&#8221; button_bg_color_gradient_end=&#8221;#1390ae&#8221; button_bg_color_gradient_overlays_image=&#8221;on&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;rgba(255,255,255,0.09)&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;3px&#8221; button_font=&#8221;Proxima Bold|||on|||||&#8221; button_icon=&#8221;%%3%%&#8221; custom_margin=&#8221;61px||||false|false&#8221; custom_padding=&#8221;15px|70px|15px|60px|false|false&#8221; animation_style=&#8221;slide&#8221; animation_duration=&#8221;300ms&#8221; animation_intensity_slide=&#8221;24%&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;rgba(0,149,218,0.43)&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.7.0&#8243; background_image=&#8221;https:\/\/easylingo.com\/es2\/wp-content\/uploads\/sites\/4\/2020\/11\/Rectangle.svg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;150px||100px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;100px||50px||false|false&#8221;][et_pb_row _builder_version=&#8221;4.7.0&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;bottom_right&#8221; width=&#8221;66%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.3.4&#8243;][et_pb_text _builder_version=&#8221;4.7.3&#8243; custom_margin=&#8221;1px||24px|||&#8221; scroll_vertical_motion=&#8221;0|50|50|100|2|0|-2&#8243; scroll_fade_enable=&#8221;on&#8221;]<\/p>\n<h3><span style=\"font-size: xx-large\"><b>After the purchase<\/b><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_accordion icon_color=&#8221;#0c71c3&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; _builder_version=&#8221;4.7.5&#8243; custom_margin=&#8221;||0px||false|false&#8221;][et_pb_accordion_item title=&#8221;I forgot my password, what should i do?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;on&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">In case you forget your password, it is possible to generate a new one. <a href=\"http:\/\/www.easylingo.com\/en\/\">Go to our website<\/a>, click on the \u201cLOG IN\u201d button and then on \u201cForgot password.\u201d Fill in your email address, we will send you an email with a 4-digit code to reset your password with.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I can\u2019t log in to my course, what\u2019s the problem?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400\"><\/span><span style=\"font-weight: 400\">The problem might have something to do with your email address. What often happens is that students fill in the wrong address when making an order, they forget a letter or add the wrong domain and then they have trouble logging in. In such cases, contact support. They will help you correct the mistake and adjust the email address.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How automatically payments work?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">The monthly subscription is paid automatically each time. That means you\u2019re not notified before the payment is made. You can see the payment date in your student account and in the \u201cMy Subscription\u201d section. Be aware if you don&#8217;t cancel your subscription before the payment date, it will come through automatically, prolonging your access by one month.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does the one-time payment in semi-annual and annual subscriptions work?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400\"><\/span><span style=\"font-weight: 400\">The semi-annual and annual subscription is a one-time deal and payment, which means that you must make a new purchase within 6 or 12 months time if you want to prolong the subscription.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I want to cancel my subscription. how should i proceed?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Should you want to cancel your subscription, You can unsubscribe by email, write to us at <span style=\"color: #0095da\"><a href=\"mailto:info@easylingo.com\">info@easylingo.com<\/a> <\/span> and we will cancel the subscription for you.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I just started the subscription and i don&#8217;t like it. do you offer a money back guarantee?&#8221; open=&#8221;off&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221;]<\/p>\n<p>Yes, we offer a 14-Day Money-Back Guarantee. It is our way of ensuring your complete satisfaction with our products. If you are not satisfied with the product, then let us know at <span style=\"color: #0095da\"><a href=\"mailto:info@easylingo.com\">info@easylingo.com<\/a> <\/span> within 14 calendar days of purchase, and we will give you a full refund.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.7.0&#8243; background_image=&#8221;https:\/\/easylingo.com\/es2\/wp-content\/uploads\/sites\/4\/2020\/11\/Rectangle.svg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;150px||100px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;100px||50px||false|false&#8221;][et_pb_row _builder_version=&#8221;4.7.0&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;bottom_right&#8221; width=&#8221;66%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.3.4&#8243;][et_pb_text _builder_version=&#8221;4.7.3&#8243; custom_margin=&#8221;1px||24px|||&#8221; scroll_vertical_motion=&#8221;0|50|50|100|2|0|-2&#8243; scroll_fade_enable=&#8221;on&#8221;]<\/p>\n<h3><span style=\"font-size: xx-large\"><b>During the studies<\/b><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_accordion icon_color=&#8221;#0c71c3&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; _builder_version=&#8221;4.7.3&#8243; custom_margin=&#8221;||0px||false|false&#8221;][et_pb_accordion_item title=&#8221;Is it possible to do a language exam here?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221;]Our courses serve as preparation for international language exams. You can utilise the knowledge gained from our courses when preparing for an international language exam. The actual exam, however, has to be done in a certified language school.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Will i get a certificate for completing the course?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]Yes, once you reach the end of the course, you can generate a certificate for completing an online language course. In order to be able to generate the certificate, you need to have completed at least 66% of the course. You can utilise this certificate during a job interview, or you present it to your employer.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can i start with the fifth lecture? or do i have to start from the beginning?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]The courses are divided into separate lectures that are utilised best in a specific order. Therefore, we recommend starting from the very beginning, so that you don\u2019t skip any grammar or vocabulary. However, you have full access to the entire course, which means you can study the chapters in whatever order you prefer.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How will i practice communication skills and correct pronunciation?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]The LRRC method is used to help practice correct pronunciation. You listen to a word or a phrase, then you repeat it aloud and record your pronunciation. The system then replays what you said and how you should have said it. You get immediate feedback on what to improve and you can repeat the process at your own will.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How are the courses organised?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]A tutor will guide you through our online courses (in the form of pre-recorded videos). The tutor gives you support and motivation to achieve better results. You will always know what you\u2019re supposed to be doing.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can i revise the vocabulary i\u2019ve learnt?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]Click on \u201cVOCABULARY\u201d in the menu. You can revise all the vocabulary you\u2019ve learnt so far or only the individual chapters you came into contact with the vocabulary in, using the FILTER icon. You can either listen to the words one more time or practice them through one of the options presented.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do i have to keep track of where i last left off so that i know where to start the next time i log in?&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;off&#8221;]You do not have to worry about keeping track at all. The next time you log in, you will simply pick up where you left off. The system remembers what the last thing you did was.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.7.0&#8243; background_image=&#8221;https:\/\/easylingo.com\/es2\/wp-content\/uploads\/sites\/4\/2020\/11\/Rectangle.svg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;150px||100px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;100px||50px||false|false&#8221;][et_pb_row _builder_version=&#8221;4.7.0&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;bottom_right&#8221; width=&#8221;66%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.3.4&#8243;][et_pb_text _builder_version=&#8221;4.7.3&#8243; custom_margin=&#8221;1px||24px|||&#8221; scroll_vertical_motion=&#8221;0|50|50|100|2|0|-2&#8243; scroll_fade_enable=&#8221;on&#8221;]<\/p>\n<h3><span style=\"font-size: xx-large\"><b>Frequent technical issues<\/b><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_accordion icon_color=&#8221;#0c71c3&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; _builder_version=&#8221;4.7.5&#8243; custom_margin=&#8221;||0px||false|false&#8221;][et_pb_accordion_item title=&#8221;The pronunciation practice doesn\u2019t work.&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.5&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221; open=&#8221;on&#8221;]It is likely your microphone settings are wrong. Contact us at <span style=\"color: #0095da\"><a href=\"mailto:info@easylingo.com\">info@easylingo.com<\/a> <\/span>and we will solve this problem together.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;If i ever need any help, who can i turn to?&#8221; open=&#8221;off&#8221; open_toggle_text_color=&#8221;#339ccd&#8221; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;rgba(0,0,0,0.2)&#8221; use_icon_font_size=&#8221;on&#8221; _builder_version=&#8221;4.7.3&#8243; body_font=&#8221;Proxima Regular||||||||&#8221; border_width_all=&#8221;0px&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;Proxima Bold||||||||&#8221; toggle_font_size=&#8221;21px&#8221;]Don\u2019t hesitate to contact the support. You can also turn to our online lecturer over chat service (the Lecturer at Hand service) within the interface of your course. We will be glad to give you any advice and help you might need.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questionsPrior to the purchaseWe offer courses of various lengths. The courses are comprised of grammar explanations and exercises and take six months, or shorter, to complete at 20 minutes of studying a day. It is also possible to study for longer than six months. Your access to the course depends on the license [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"_links":{"self":[{"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/pages\/59"}],"collection":[{"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":16,"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/pages\/59\/revisions"}],"predecessor-version":[{"id":15521,"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/pages\/59\/revisions\/15521"}],"wp:attachment":[{"href":"https:\/\/easylingo.com\/en\/wp-json\/wp\/v2\/media?parent=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}